Mountain Resort Properties Celebrates 20 Years!

Mountain Resort Properties Celebrates 20 Years

by Brooke Snavely
Sunriver Scene
September 2009 Issue

Mountain Resort Properties is celebrating 20 years of family ownership and operation of its full service real estate and property management company based in Sunriver. Debbie and Rich Hadley moved to Sunriver in 1986 after years of vacationing here from their previous home in Salem, where Rich worked in finance. Initially, Rich partnered with Jim Quinn to establish the Sunset Nightly Property Management Company. In 1989, Rich sold his share of Sunset and bought Mountain Country Properties from Gary Hughes and renamed it Mountain Resort Properties.

The Hadley’s started out managing about 20 homes and grew to the approximately 70 homes currently in their management program. “We focused on quality homes, not quantity. We really only started promoting and looking to grow our property management the past 18 months,” Rich Hadley said. “Our conversion rate is frankly amazing. We’ve kept the same customers for years and years. Just about the only reason homeowners leave our management program is because they sell or move into them.” “I’ve enjoyed the 20 years,” said Debbie. “I most enjoy the owners and guests. I like taking care of guests. We’ve always been blessed with good staff who convert calls into bookings. We like a hands-on situation, taking care of guests. We have a very high return client ratio. To us every call, every person, is important.” The emergency number for Mountain Resort guests and clients to call is Rich and Debbie’s personal cell phone. They said they still receive and respond to the occasional after midnight call.

The Hadley’s raised their children in Sunriver and have included them in their business. Son Tim has worked for Mountain Resort for 15 years, nine years as a licensed real estate agent and more recently as Mountain Resort’s information technology manager. Tim’s wife, Danielle, has been a key person in Mountain Resort’s cleaning and security services. Tim and Danielle have a 15-year-old son, Brody, and 9-year-old daughter, Taylyn, that Rich and Debbie hope will become a third generation of the family who work for the company.

Rich and Debbie’s daughter, Jennifer, started working for the company after graduation from college. She helped develop the Spring River Plaza on Spring River Road just south of Sunriver. Jennifer was the point person for the Summit Xpress grocery store and Base Camp Grill located in the plaza. Base Camp Grill was sold but Jennifer continues to manage Summit Xpress and works for Mountain Resort Properties accounting department. Jennifer and her husband, Andre Gregorio, have a 2-year-old son, Deacon, and are expecting a daughter.

Mountain Resort employs 12 people full-time and another four to eight people seasonally. Two of the 12 employees are Realtors, with Rich serving as the principal broker. The company has given back to the community through volunteer service. For 15 years Mountain Resort Properties employees picked up litter alongside Highway 97. Rich served seven years on the Central Oregon Visitors Association board and four years on the Sunriver Chamber of Commerce Board of Directors. The company has donated to local causes and charities including cystic fibrosis, Shriners and local high school athletics. Rich played in the East-West Shrine game in 1973.

“We are proud to be one of the founding partners of the Mavericks recreation and athletic facilities. We originally encouraged the Sunriver Owners Association to buy the prep school site and when that didn’t happen we stepped up. We felt it was important not to let Sunriver become stagnant and non-competitive in the resort industry. We’ve developed more recreation and a better vacation experience, rain or shine, so more guests will continue to come to Sunriver. We surveyed owners and guests over the years and the number one thing they continued to ask for was an indoor pool. Mavericks delivers that and a lot more,” Rich Hadley said.

Rich said Mountain Resort Properties was one of the companies that started working with SROA to pay recreation access fees “so guests could get a great vacation experience without being charged at every turn.” Mountain Resort Properties spent most of its 20 years in business located in building 11 in the Village at Sunriver. The company recently moved to building 13 to make way for the demolition of building 11. The Hadley’s said business was up more than 10% from 2007 to 2008, though was down for the first half of 2009. “With all the changes taking place in the resort industry and the economy in general, we are striving to create a better value product to keep us ahead of the curve and to remain successful for another 20 years. Thank you, Sunriver, for your continued support,” Rich Hadley said.

Information: http://www.mtresort.com/ or (800) 346-6337.

Building demolitions in the village could begin late this month

Plans to tear down three buildings in the Village at Sunriver were to be presented at an SROA-required neighborhood meeting April 24 in the village.

Rediscover Sunriver Village LLC(RSV), intends to demolish building numbers 0, 3 and 11. Only building 11 is proposed to be replaced with a possible brew pub and movie theatre. The sites of other buildings will be restored to natural condition or replaced with landscaping.

Shelli Petersen, RSV manager, said the purpose of the meeting was to satisfy SROA requirements to obtain comments, and to incorporate the comments into RSV’s application to the SROA Design Committee for a demolition permit to conduct the work.“The goal is to take them [the three buildings] down after Memorial Day and to present preliminary drawings and proposed color palettes,” of the proposed brew pub/movie theatre. Petersen said the brew pub/movie theatre building would be similar in size to the existing structure.

Petersen said RSV intended to submit an application for demolition the week following the neighborhood meeting, and hoped to be included on the May 15 SROA Design Committee agenda.If approved, the earliest RSV could obtain a demolition permit is May 26.

The May15 Design Committee meeting will be held at 10 a.m. in the SROA board room (57455Abbot Drive). Both the Design Committee’s regular meeting and workshop that precedes the meeting are open to the public.

Petersen said crews have already stripped windows, doors,light fixtures and reclaimable building supplies from the interiors of the three buildings proposed for demolition. She said some of the reclaimed materials have been used to replace windows and doors in other parts of the village. Other recyclable materials will be donated to Habitat for Humanity.

This project will also be processed publicly through the Deschutes County Planning Department before SROA’s Design Committee considers its final review.

(May 2009 SR Scene-Article)

Sunriver Village Mall Sold Again-Read More.

December 15, 2009

Sunriver Mall Sold
Information provided by:

www.sunriverowners.org/Village-Redevelopment-Project~163665~13934.htm

A group of private investors with local ties to the community acquired the Sunriver Village mall on Friday, December 12. “The investors are committed to the long-term prosperity of Sunriver Village. The transaction came together quickly and the investors do not yet have any specific plans for Sunriver Village,” wrote Shelli Petersen, a member of the new management team, in an e-mail that was read aloud during the SROA Board of Directors meeting on Saturday, Dec. 13. “We look forward to meeting with the board and discussing the future redevelopment plans of the village.” “There will be a meeting with key stakeholders in the near future to craft a plan that ensures the Sunriver Village will remain a vibrant community center. The investment group looks forward to being a part of the Sunriver community,” Petersen wrote.

New purchasers pledge to meet with stakeholders and craft a plan that ensures the Village will remain a vibrant community center.

Sunriver Vacation Rentals
with

Mountain Resort Properties

www.MtResort.com

1.800.346.6337

Suspension of Sunriver Village Development Agreement

Hi Everybody,

Here is the latest on the Sunriver Village Mall redevelopment.
The below letter was sent to Sunriver owners via email from the SROA Board of Directors on Thursday, 10-16-08.

"It is important Sunriver owners recognize that the SROA Board of Directors is committed to redevelopment of the village and, therefore, completion of a Development Agreement (DA). This is a top priority, and the original intent of redeveloping the village remains, which is to create a vibrant, commercial core and center of activity within the community.

It is essential the DA be done in a measured, deliberate method that best serves the community's interest. During the Board meeting of Oct. 11, 2008 it was concluded the interest is best served by suspending action on the Development Agreement for 90 days.

The formal board actions reads as follows:

[The board] approved suspension of the Development Agreement (DA) for 90 days so the following conditions can be investigated ad achieved:

SilverStar agrees to 1) A maintenance plan for the existing village acceptable to the SROA Community Development Department, 2) Provide substantive evidence of probable ownership in which a DA can be developed, 3) Provide best revised view of a presentable concept plan for the village property.

During the 90-day suspension, the Development Agreement Task Force (DATF) will continue to evaluate and advise board.

Three conditions underlying the completion of the DA are: 1) The DA should contemplate both a developer and a specific development project. 2) The DA should contemplate a developer who is going t move the project ahead. 3) The DA should be framed around a vision for the village, which can be conveyed in a number of ways, such as a detailed concept plan, schematics or an architectural rendering of vision of the village. An example of this is what SilverStar originally displayed to owners in the Scene and during meetings. There is concern regarding the following open-ended issues and questions:

Is SilverStar having financial difficulty, and is it currently in default with its lender?

Is SilverStar looking for new investors, positioning for sale, or reorganizing? There is insufficient information as to who the new owners may be, and thus the vision or long term intentions for the village may be unknown.

The former leaders of SilverStar may not be the new leaders.

The original vision of the village may be replaced with a modified version driven by the world's new financing and real estate economics. Will the new concept permit lower density and/or height? If so, should the DA address this with, for example, a cap, or should other options be explored?

Could the land be sold in parcels? If so, how is that to be handled within the DA to assure the community achieves what it seeks, a vibrant commercial core?

In reaching the decision to suspend, the board has consulted in depth with our attorneys and DA consultant, James Lewis. You may be assured the pros and cons of this decision have been carefully weighted. The driving considerations were these: No matter who owns the village there will be no development for at least two years or until the national and world-wide credit crunch eases. Secondly, the three conditions mentioned above need to be reasonably met in order to construct a DA with a solid foundation that will withstand the test of time.
Your thoughts and opinions are always welcome and can be made known by e-mail to Dimbears@aol.com"

http://www.mtresort.com/

1.800.346.6337